Shipping Policy

We offer free shipping on all orders delivered to Australia, Europe (Germany, Italy, France and Spain), the United Kingdom, Canada, and the United States (excluding remote areas, offshore islands and territories).

Shipping costs for destinations not listed above will be confirmed by email within 2 working days after we contact you.

We work with trusted carriers including UPS, Fastway, Royal Mail, Australia Post and EMS to deliver your orders safely and efficiently.

If you are not satisfied with your purchase, you may return the item(s) for a full refund within 30 days of receiving your order.

Before returning any product, you are required to send clear photos of the item to our customer service email: info@evpeiwei.com. This helps us notify our warehouse to prepare for your return, and our customer service team will send you the specific return address promptly by email.